OBJECTIVE:

EXPERIENCE:

7/2013 - 1/2016

Industry: Banking

Business Systems Analyst

Worked as a systems analyst on multiple software development projects for the ALS and AF Fidelity Applications.

Worked as a business analyst on numerous AF and ALS ehnacement and correction projects. Also worked on GAP analysis for an application conversion of a loan system to Fidelity's ALS system.

11/2002 - 7/2013

Industry: Banking

Systems Analyst

Responsible for final approval of UAT test scenarios for the ALS conversion.Worked on numerous projects for the deposit, savings and loan applications (IM, ST, IT, ALS)Performed user acceptance testing for numerous projects.Responsible for gathering and documenting business requirements.Performed the data mapping, unit testing , and user acceptance testing for a bank acquisition data conversion.Communicated with the client business analyst, Cobol programmers, and bank management on an ongoing basis.Developed tools to track and report on project issues.Communicated with various business units to define and develop test plans.Re-engineered the data conversion process for the safe deposit box application.Implemented a new conversion process for the ATM card application.Designed and developed project deliverables that consisted of various databases, Word documents and Visio flowcharts.Developed conversion logic and specifications for Cobol programmers.Managed the data conversion for two banking applications.Responsible for requirements gathering and technical specifications.Responible for writing automated QA test scripts using Mercury Test Director and Compuware Test Director.

8/1999 - 6/2002

Senior Consultant

Worked on multiple projects as a Senior Business Analyst:Performed all data analysis and integrity verification for a CSC application upgrade, CAPS Release 15 to Release 18 project, after each conversion using TSO and File Aid.Researched issues, identified screens, fields, program modules and DB2 tables impacted.Developed and maintained an MS Access database for tracking issues and documenting test plans.Assisted the business unit in designing and implementing user test plans.Communicated business issues to a team of programmers on an ongoing basis.Tested program fixes under the direction of the business managers and subject matter experts.Maintained the project plan by updating time and tasks for the project team.Facilitated the re-engineering of the client’s business process for creating and mailing auto insurance forms and letters.Developed a MS Word application as the solution for the new process.Utilized Visual Basic for Applications to develop user forms, message boxes, toolbars and menus.Performed for the technical design, programming, development and deployment of the application.Redesigned an MS Access application for the client’s new business requirements. Coded new VBA modules, redesigned forms, wrote queries, and created new reports.Facilitated and led meetings with the client to gather business requirements.Prepared business requirement definition documentation and detailed specifications.Performed the technical design, programming and development of the application.Performed database administration for an expense accounting application (SQL Server 6.5, MS Access, VB 6.0)Instructed management on the definition and design process for Y2K business continuity and contingency planning Facilitated work sessions with members of Senior Management to assist in the development of Business Continuity Plans.Designed and developed a business model and risk assessment based on communication with senior management and risk models for other Health Now organizations.Designed the deliverables required for all phases of development of the business continuity plans.Organized the client’s final business contingency plans in an Access database.Worked with Disaster Recovery management to incorporate the contingency plans into their current disaster recovery effort.

2/1997 - 5/1999

Business Analyst

Worked on multiple projects in the Banking Industry, the majority being software upgrades (Realestate, Systematics, Alltel):Performed Unit Testing.Led User Acceptance Testing.Designed test plans, templates and miscellaneous project deliverables.Performed data mapping.Performed Interface testing.Tracked issues and coordinated resolution through a team of programmers.

5/1992 - 2/1997

Mortage Sevicing Special Loans

Serviced adjustable rate Mortgages, GPM's, Buydowns, FCOs.Responsible for auditing monthly and weekly rate changes for Adjustable Rate Mortagages.Responsible for implementing newly acquired special loans into the CPI system.Responsible for the the customer service for all customers with a Fixed Rate Conversion option.Designed PC applications to automate daily business processes.Remitted monthly mortgage insurance premiums to private and federal institutions.Tested system enhancements relating to the mortgage insurance process.Assisted in the conversion of newly acquired portfolios.Managed all accounting for the remittance of mortgage insurance premiums to HUD.Audited and corrected servicing errors involving adjustable rate loans.

EDUCATION:

5/1990

Bachelor's Degree

1986 – 1990 Bachelor of Science- Business Management Francis Churchill Academic Scholarship

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